Return Policy

Thank you for shopping with us!!

At Claudette, customer satisfaction is always our top priority.  If you are not satisfied with your purchase, we will happily accept your timely return or exchange of unworn, unwashed or defective clothing.  In addition, items MUST be received by us in the same condition as it was received by you.  All tags, including designer and company tags must be included in package.

We offer free shipping on returns and exchanges sent back to us due to errors, such as wrong item(s), wrong size(s), wrong color(s) on our part providing that item(s) are returned within 14 days of you receiving your merchandise.

Unfortunately, we cannot offer you a refund or exchange after 14 days of you receiving your merchandise.

***Please note that SALE merchandise may not be returned.

Shipping:

Orders placed online through our website typically ship out within 1-2 business days.

Orders placed over the weekend or Bank Holiday will ship out the next business day.

Refunds:

All successfully returned items will be credited to the account that was originally used to purchase the item.

Sale Items

Sale items may not be returned.

Home & Living

Please check dimensions very carefully as items listed in Home & Living may not be returned unless it’s damaged during shipment.

Regardless to the nature of your return ALL returns MUST be pre-approved prior to sending back.